What makes these special?
One of the things that make our squares so special is that we use the finest and freshest ingredients with no preservatives and we make each batch to order. Our honey is locally sourced as are our pecans. We only use Lily White flour which gives us our signature soft, tender shortbread crust. We make these in small batches to ensure that each box is at its decadent best. This is why our squares are called “A taste of the South in your mouth.”
How long can I expect my sweets to stay fresh?
Palmetto Sweets are best enjoyed right away, and are good for 10 days without refrigeration. Their optimal flavor is when served at room temperature.
What is the best way to store products?
Since they are preservative-free, they don’t have the shelf-life of processed foods. However, if you are not going to eat them right away, you can refrigerate them to extend freshness. They are good for up to one month when refrigerated, and can be stored in the freezer indefinitely.
Can I mix flavors in the box?
Yes, we can do custom orders for larger quantities. Call us at (843) 631-7208. to discuss your options for customization and minimums required for custom boxes.
Do you offer larger boxes of sweets?
Palmetto Sweets currently only come in packages of 4, 6 and 12 per box.
How do I track my order?
Upon placing your order you’ll receive a confirmation email that your order has been received. You’ll be notified once your order has shipped, and you will recieve a FedEx tracking number that will allow you to track your order.
How do I change quantities or cancel an item in my order?
If you need to change or cancel your order, we can honor requests made within 24 hours after placing your order. However, since our products are all made-to-order and filled in a timely fashion, once they are made they are made – and we unfortunately cannot honor any changes or cancellations made more than 24 hours after you place your order.
What is your return policy?
Since all of our products are made-to-order, unless they are destroyed in the shipping process, we unfortunately cannot accept returns. If for some reason something happens during shipping, please contact us immediately and we will evaluate the situation on an individual basis.
Does Palmetto sweets offer corporate gifts?
Yes, we offer customized boxes of our Palmetto Sweets that make perfect corporate gifts. Our personalized custom gift boxes are beautifully packaged and enable you to give a taste of the South to clients, colleagues and business associates at the holidays or anytime – call us about customization and we’ll help you create just the right gift for your needs.
Does Palmetto Sweets offer wedding or party favors?
Yes, we create an assortment of the “sweetest” custom wedding favors and party favors that are sure to bring smiles to your guests. The combination of our beautiful packaging and delectable hand-made treats makes Palmetto Sweets the party favor everyone will love leaving with – and our customization enables you to create the perfect gift to commemorate your perfect party.
Can I order in bulk?
Yes! Since our squares are perfect for corporate gifts, wedding favors and convention welcome gifts we do offer them in bulk. If you are interested in ordering in bulk, please contact us at (843) 631-7208. or firstname.lastname@example.org directly for bulk pricing.